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Privacy Policy
Effective date: 01/04/2025
Welcome to CEOL (www.joinceol.com) – a music community connecting people through shared music tastes.
Your privacy matters to us, and we are committed to protecting your personal data in line with the General Data Protection Regulation (GDPR).
This Privacy Policy explains what data we collect, why we collect it, and how we handle it.
1. Who We Are
CEOL is a project that connects music lovers based on their listening habits and preferences. You can reach us with any privacy-related questions at:
Email: team@joinceol.com
2. What Data We Collect
When you join CEOL, we may collect the following personal information:
- Your name
- Email address
- Age
- City
- Links to your music profiles (e.g., Spotify, Apple Music)
We also collect analytics data through tools like Google Analytics to improve our website experience.
If you choose to participate in our voicemail storytelling campaign, we collect and store:
- Your audio recording (voice message)
- Any information you share in that message
- You name is optional (you can choose to be anonymous)
3. How We Use Your Data
We use your data to:
- Match you with other music lovers based on your preferences
- Send you monthly updates and matches via email
- Share community updates and marketing communications (only with your consent)
- Improve the functionality and experience of our website through analytics
- Feature selected voicemails as part of our content and marketing (only if submitted via the designated voicemail page)
4. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent: You voluntarily provide your data when signing up and completing our registration form.
- Legitimate interest: To maintain and grow the CEOL community in a relevant and meaningful way.
5. Your Rights
As a user, you have the right to:
- Access the data we hold about you
- Request correction of incorrect or outdated data
- Request deletion of your data ("right to be forgotten")
- Withdraw your consent at any time
- Object to or restrict certain types of data processing
- Receive a copy of your data in a portable format
To exercise any of these rights, please contact us at: team@joinceol.com
6. Data Sharing with Third Parties
We only share your data with trusted third-party services that help us run CEOL, including:
- ConvertKit (email and marketing communications)
- Google Analytics (website analytics)
- Tally (forms and registration)
- Stripe (payment processing, if applicable)
These providers are GDPR-compliant and use secure methods to handle your data.
We do not sell your data, and we do not share it outside of the European Economic Area (EEA).
7. Cookies & Tracking
We use cookies to enhance your experience and understand how users interact with our site.
You can manage your preferences by interacting with the cookie banner.
8. Data Retention
We retain your personal data for as long as you are an active CEOL member. If you leave the community or request deletion, we will securely remove your data from our systems.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- HTTPS encryption
- Secure servers
- Limited access by team members only
- Two-factor authentication where applicable
10. Voicemail Submissions
If you submit a voice message through our campaign page, please note:
By leaving a message, you agree that your recording may be used by CEOL for content and marketing purposes.
We may feature your story in CEOL’s social content, but only if you choose to share it voluntarily.
11. Changes to This Privacy Policy
We may occasionally update this Privacy Policy. If we make significant changes, we’ll notify you via email and/or highlight the changes clearly on our website.
You can always check the latest version here: www.joinceol.com/privacy-policy
12. Contact
If you have questions or concerns about your data or this policy, please contact:
Email: team@joinceol.com
Website: www.joinceol.com